Accessibility statement

Accessibility statement

JC Payne is always looking to improve its website and make it easier to use. The site has been designed in accordance with common industry standard guidelines provided by the Web Accessibility Initiative (WAI) and the Royal National Institute for the Blind (RNIB).

The guidelines include:

  • Using meaningful ALT text for all images to provide descriptive text.
  • Using descriptive hyperlink text.
  • Avoiding the use of frames, which are difficult for special browsers to interpret.
  • Provide navigational short cuts for users of text only browsers and page readers.
  • Using an easy-to-see web colour scheme.
  • Using an easy to read font type, size and colour.
  • Making text scalable so that its size can be easily increased through common browser zoom/size functions.


Making websites easy to use goes further than just use of colour and choice of fonts. We work hard to make sure our content is easy-to-read and easy-to-navigate, taking into consideration customers who use speech readers.

Changing the way you view our site

If you want to alter the size of the text displayed on this site you can change the option in your Internet browser. In most browsers there are also keyboard and mouse shortcuts to increase or decrease the size of the page in the browser window:

  • Use the Control (CTRL) key and ‘+’ or ‘-‘ keys to zoom
  • Use the Control (CTRL) key and your mouse wheel to zoom

To enlarge text in Internet Explorer

  • On the browser toolbar click the Page button
  • Select ‘Zoom’
  • On the zoom menu select ‘Zoom In’

To enlarge text in Firefox

  • On the browser menu select ‘View’
  • On the View menu select ‘Zoom’
  • On the Zoom menu select ‘Zoom in’

To enlarge text in Google Chrome

  • On the browser toolbar click on the ‘Page’ button
  • Select ‘Zoom’
  • Select ‘Larger’

To enlarge text in Safari Internet Explorer

  • On the browser menu select ‘View’
  • Select ‘Zoom in’

Known browser support

JC Payne has designed and built its website to operate on a wide range of current browser technologies. Below is a list of browsers the site has been tested in. PC operating systems:

  • Internet Explorer versions 9 and 8
  • Mozilla Firefox
  • Google Chrome

Whilst efforts have been made to accommodate visitors still using Internet Explorer versions 6 & 7 we would recommend upgrading or updating your browser to a later version or an alternative browser if possible.

Mac operating systems:

  • Safari
  • Mozilla Firefox


JC Payne is very open to suggestions for improvement across its website. Please send any comments you might have via email to [email protected]. From time to time new content will be added to the website which can sometimes introduce compliance issues. In you find a non-compliant page, please let us know.